May 18, 2011- Ayehu Expands US Footprint with Appointment of Executives and New Customer
Provider of the first Unified Incident Management reduces IT incident recovery time by as much as 90 Percent.
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Contact details for Support or Sales inquiries: sales@ayehu.com
December 13, 2010- Ayehu eyeShare Cuts Critical Incident Recovery Time by 90% at a Leading Financial Organization
Ayehu Software, provider of automated solutions for critical incident management in IT operations, announced today that its flagship product, eyeShare, has enabled Clal Insurance to dramatically cut the recovery time of its mission critical business portal.
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Contact details for Support or Sales inquiries: info@ayehu.com
Sep 30, 2010- Ayehu Software Technologies Ltd and Datawaves norway enter into partnership
Ayehu develops and markets innovative enterprise-class IT Process Automation solutions. Ayehu helps IT professionals to identify and resolve critical incidents, simplify complex operations and achieve improved control over IT infrastructure. Datawaves.no will market and sell Ayehu eyeShare solutions in the Nordic market.Datawaves.no Contact details for Support or Sales inquiries: info@ayehu.com
July 13, 2010- Ayehu Adds Automation-based Enhancements for Call Center – IVR systems.
Ayehu Software Technologies has announced the addition of IVR (Interactive Voice Response) capabilities to its Ayehu eyeShare IT Process Automation Solution.
The new solution is based on the Ayehu eyeShare Automation engine that enables users who are running Customer Service Centers, Call Centers and IVR (Interactive Voice Response) systems to design and implement automated problem diagnosis and resolution solutions, to monitor caller experience and IVR flows and to improve service availability and customer experience.
“The reality is that most IVR performance problems today are caused by the back-end platform, network, server and operating system (hardware and software platforms) on which IVR solutions run", says Gabby Nizri, CEO of Ayehu.
According to Nizri, these problems are directly affecting the quality and the availability of IVR systems which are commonly discovered and reported by the customers who are using IVR services. “With Ayehu eyeShare for IVR, businesses can change that experience without the need for employing expensive human resources”.
Nizri said that Ayehu is delivering state-of-the-art technology together with good user experience through automation solution that makes it easier for everyone.
The Ayehu eyeShare for IVR includes automation capabilities to monitor IVR user call flow. Along with the eyeShare workflow designer, which allows you to build Automated Diagnosis and Recovery flows in real-time, it also has features such as Speech Recognition, flow recording, reporting and analytics.
Leveraging eyeShare automation capabilities, the solution also enables customer’s IVR systems to integrate with other applications and system management tools, such as Service Desks, Monitoring Systems and enterprise applications to improve system availability and user experience.
To read more about eyeShare for IVR
Contact details for Support or Sales inquiries: info@ayehu.com
May16, 2010- Ayehu Announces the Launch of eyeShare Run-book Automation v3.6.
Ayehu Software Technologies Ltd. Provider of eyeShare Run-book Automation Solution (a.k.a IT Process Automation) is pleased to announce the release of eyeShare version 3.6 available now in Free and 30-Day Trial from Ayehu website www.ayehu.com.
Contact details for Support or Sales inquiries: info@ayehu.com
April 28, 2010- Ayehu Announces Website Launch.
Ayehu Software Technologies Ltd. Provider of eyeShare Run-book Automation Solution is pleased to announce the launch of the redesigned website at www.ayehu.com. The new website includes set of features to allow easier access to product information and quick access to a downloadable Trial and Free versions.
Contact details for Support and Sales inquiries: info@ayehu.com
March-03-2010 - Come and meet us @The MMS2010 event in Las Vegas, April 19-23.
You will see the new version release and get FREE Trial version and Support for installation and instruction... so dont miss that chance!
Dec-17-2009 - Ayehu Software Technologies Ltd Attains Gold Certified Partner Status in Microsoft Partner Program
Ayehu Software Technologies Ltd, today announced it has attained Gold Certified Partner status in the Microsoft Partner Program with a competency in Advanced Infrastructure Solutions, recognizing Ayehu’s expertise and impact in the technology marketplace.
Ayehu, eyeShare, IT Process Automation, Run-book Automation
Nov-15-2009 - Ayehu participates at France-Israeli technology delegation
J-1 France-Israel - Peter Simon (CCIP) and Henri Cukierman (ITAB) will open tomorrow the Security Forum ITAB-CCIP with 200 participants including more than 50 Israelis .
