Ayehu eyeShare
Solves IT problems up to 90% faster
Reduce manual work, free time for other tasks and improve service quality |
| eyeShare Features Highlights |
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eyeShare Feature Highlights
Ayehu eyeShare includes a feature rich suite of professional IT tools fo IT Automation Tasks:
Real Time Dashboards
- Customize dashboard displays for any IT management tier level.
- Add intuitive indicators and controls to display online status of incidents and workflow processes.
- Initiate prompt escalation and proactive actions to avoid degradation in critical operations and services.
Intuitive Workflow Designer
- Design and plan dynamic IT automation processes with simple drag and drop workflow objects.
- Create compliant ITIL-based Incident management procedures.
- Test and deploy enterprise class workflows on top of any industry-standard monitoring system.
Built-in Intelligent Rule Engine
- Analyze and correlate events from multiple sources.
- Trigger automated workflows based on pre-defined events.
- Execute multiple, parallel branches of any workflow.
- Perform “out of the box” system commands and send automatic notifications / alerts.
Actionable Knowledge Management
- Execute ready-to-use procedures based on best-practices and organizational know-how.
- Automate knowledgebase actions with intuitive workflow designer.
- Distribute actionable knowledge to IT experts and service professionals.
Automated Workflow Scheduler
- Perform proactive incident prevention tasks.
- Run scheduled multiple and complex operational workflows.
- Plan and execute daily IT automation activities.
- Schedule automation jobs to run during off-pick hours.
Incident Management Reports
- Generate diagnostic reports to manage and improve IT processes.
- Display pre-defined reports for Incident resolution, MTTR, recurring events etc.
- Identify non-compliant activities and bottlenecks to maintain service levels.
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