IT Process Automation - How eyeShare works?

Ayehu eyeShare IT Process Automation.
For IT Departments, Network Operation Centers (NOC), and Managed Service Providers (MSP).

How eyeShare Works?

Ayehu eyeShare IT process Automation core components include:

Server: Handles communications, notifications and management tasks. Also correlates and classifies events, and provides early indications of incidents through real-time event analysis.
Knowledgebase: Contains a repository of known problems and “best practice” solutions based on organizational know-how.
Dashboard: Displays real-time system metrics and IT process indicators.

Ayehu eyeShare Run Book Automation made for efficient incident and problem management.
eyeShare identifies potential critical situations across the IT infrastructure using data collectors and adaptors that intercept and normalize data from multiple sources. Events are identified and prioritized automatically and an appropriate procedure is executed to resolve the problem. All tasks are assigned to the relevant person. Ayehu eyeShare core capabilities are to:

Orchestrate people & execute tasks across IT & non IT systems
Automate incident & problem resolution with pre built process templates
Automate alerts and escalation procedures with 2-way communication
Out-of-the-box Integration, best practices and IT functionalities