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Ayehu eyeShare IT Process Automation.
For IT Departments, Network Operation Centers (NOC), and Managed Service Providers (MSP).
Home > Resources > Automated Workflows

Automated IT Process Templates


Ayehu enables IT professionals to design and implement a IT processes and create automated incident resolution procedures. The examples below are provided with Ayehu eyeShare solution as a workflow templates that you can easily customize and use in minutes, here are some of the workflows:


Automate Server Restart / Shutdown Procedure

How it Works: Execute a sequential server restart or shutdown procedure based on a list of servers from an external text file or any other data source. Each server can be restarted or shutdown according to preset actions. Download Free Trial!
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Daily Maintenance: Check and Clean Disk Space on Servers

How it Works: Perform real-time analysis and monitor the status of critical situations that may impact the core functionality of your business. Initiate scheduled workflows to maintain and administer disk space levels based on a list of servers from an external text file. You can check disk space for each server and define a threshold level to execute cleanup script when disk space is low. Create your own scripts or simply delete files or folders with eyeShare file management actions. Download Free Trial!
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Check Backup Log

How it Works: Analyze your backup status and perform an appropriate action when needed. eyeShare can read your backup log files or alternatively receive backup results via email. eyeShare can analyze text, search for errors or warnings, send a notification to the responsible system administrator and even restart the backup process on your backup server. This process helps you to detect problems in your backup procedures and reduce backup time to a minimum. Download Free Trial!
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Check if File Exists

How it Works: Check if a file exists, copy to a specific location and verify that the operation is successful. If the file is not copied, eyeShare triggers an alert to the system administrator. If the file is not found, you can search and select a different file location. Download Free Trial!
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Monitor IVR User Experience

How it Works: Monitor your IVR user experience based on the following workflow:

1. Make call to requested number.
2. Send DTMF #2 when line is connected
3. Enter username #
4. Enter password #
5. Recognize speech

When speech is not recognized, eyeShare sends an alert to the system administrator. Download Free Trial!
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Check Process Counter Threshold

How it Works: Check if returned result for process counter is higher than requested threshold. eyeShare sends an alert to terminate process or wait for 5 seconds to re-check process counter. When a process is not terminated, eyeShare sends an alert to the system administrator. Download Free Trial!
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Check Email Services (POP3/SMTP/IMAP)

How it Works: Monitor your organization email services and utilize the eyeShare Schedule Action mechanism to handle incidents. With eyeShare you can send an auto-reply message to any internal or external address, define the waiting period for a reply and trigger an action based on any pre-condition or incident. When eyeShare detects a problem, an alert is sent containing the source and message body of the email relating to a specific incident and an indicator is shown on the eyeShare dashboard. Download Free Trial!
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Manage Servers and Service Availability

How it Works: Read a list of servers or devices from an external file and ping/telnet each one on the list. Run the eyeShare "While" procedure to read each line in a file and execute a command for each server or device. Capture the return value and execute tasks to fix or handle any situation. Download Free Trial!
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Check Web Site Availability

How it Works: Check websites located on three different servers. Create URLs and parallel branches for each server. Initiate separate workflows to check server activity. When a URL is not available, eyeShare sends an alert sent to the system administrator. Download Free Trial!
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Filter & Analyze Windows Event Log

How it Works: Filter and analyze event logs (log files or Event Viewer) based on event type, dates, strings etc. For example, you can read the security event log and filter based on a "Login Failed" string. The result set is converted into an HTML table and sent to the system administrator. Download Free Trial!
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Microsoft IIS Troubleshoot & Recovery

How it Works: Execute a set of checks and recovery procedures for Microsoft IIS. To check if a website is down simply ping the web server. If the server is up, and the system telnet port 80 is working you can check the status of the IIS service. At each stage, eyeShare sends alert to the relevant IT staff. When Microsoft IIS is not running, you can perform a remote restart operation via email. remotely and even define the timeout field for a user response. Download Free Trial!

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Incident Notification and Escalation

How it Works: Check when an incident is resolved or communicate with your IT staff to escalate problem. When IT staff responds, eyeShare initiates an automatic follow-up message after a pre-defined timeframe. When the problem is resolved the incident is closed and a recovery notification is distributed. If the problem remains open, eyeShare sends an alert to the system administrator. Download Free Trial!
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Search Specific Data in Log Files

How it Works: Enables IT administrators to read log files and filter the lines that contain word errors. Each result set is converted to an HTML table and distributed via email. Download Free Trial!

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Troubleshoot System Tasks

How it Works: Run an automated troubleshooting processes or system test to detect system and application faults. Generate reports that include operating system data, CPU usage, disk space, memory usage, process counter, and service status. All status reports are sent to the system administrator. Download Free Trial!
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Integration with Service Desks

How it Works: Collect server performance information and run a web service to open a ticket in the service desk system. Download Free Trial!
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System Tasks and Maintenance Work

How it Works: Run automated maintenance tasks for each server based on a list from an external text file. Run the eyeShare "While" procedure to execute a shutdown procedure and perform a ping operation to check server status. When a server remains up, an alert is sent to the system administrator. Run automatic restart procedure for each server when maintenance tasks are complete. Download Free Trial!
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Automate Server Log-off Procedure

How it Works: Execute an automatic log-off procedure based on a list from an external text file. Download Free Trial!
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Check Anti-Virus Service is Running

How it Works: Run the eyeShare Process Counter to identify the number of active services or processes on a requested machine and detect if anti-virus software is running on any of your servers. Download Free Trial!
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Execute SQL Query and Send Results in HTML Format

How it Works: Schedule and execute automated SQL queries. eyeShare executes SQL queries and displays a results set. Each results set is converted into an HTML table and can be sent via email to the system administrator. Download Free Trial!
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Migrate / Import Database Tables to External File

How it Works: Run an SQL query to read data from an SQL table and write results to an MS Excel file. Download Free Trial!
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Delete Files and Folders

How it Works: Browses list of files in a specified folder checks the size of each file and deletes the ones equal to 0KB. Download Free Trial!
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